I’m trying to get to know the Conversations API by conducting some queries in Postman, but I’m having trouble squaring the results with what I see in the documentation. Most notably, it tells me that
assignee.email is not a valid search field even though that one is explicitly used in an example. I can get results with something like
created_at > 1580515200, so I don’t think my body structure or authorization is to blame.
Does it have something to do with our apps being on API version 1.x? I’ve set
Intercom-Version to 2.0, which I thought would address that. Is something going wrong with how I’m configuring things in Postman?
(Side note: At the very least, the
#accepted-operators link in the doc seems to be broken.)
Query details follow.
POST to https://api.intercom.io/conversations/search
Authorization set to Bearer Token with the appropriate 60-character string