Connect Intercom with chatbot of SAP conversational AI

Hello, good evening.

I have a problem connecting SAP CAI with Intercom. I have been searching information a lot of time but I didn’t get any success.

I created a chatbot with SAP CAI and I need to connect it with intercom in the case of chatbot don’t know how to answer a question. This bot has a little “tutorial” to connect it with Intercom but It does not working for me.

Has anyone any information about this?

Thank you very much!

Hey Jomaenfe, welcome to the forum! :tada:

This app was built by SAP CAI, so they will be the best resource about this particular issue. That said if you’re noticing any issues around using our API to accomplish any of this be sure to let us know!

Hello again, thank you for your answer Andrew.

Yes, I knew it was a question to sap forums so I ask there too. But I’m sure I will need some suppor from Intercom people too, so I will stay here to ask :stuck_out_tongue:

Thank you for all :slight_smile: