We’ve been using the new
conversation_part.tag.created webhook and have encountered what appear to be a couple bugs. I’ve written in to support on this as well, but figured I’d share here in case others are experience anything like this.
- The webhook payload includes information about the
conversation_partthat was tagged, including it’s
type. However, it appears that this is incorrectly being sent as
commentin certain cases. Namely, when a user initiates a message, the first message has the type of
user-message(found using the built-in “copy link” feature within a conversation), but the webhook payload sets type to
- The webhook payload includes information about the user the conversation is with. However, it looks like the
typeis being sent as
contact(at least in some cases).
Let me know if you have any insight on these issues! Excited to have this new webhook topic available.