I’m currently using the inApp messenger of intercom as a notification center for a react web app, sending messages from my server when some events occurs. (API sent messages)
This could lead to a number of messages not read, that will keep showing in the badge as well. The clear all will only hide the new messages.
Marking every conversation closed doesn’t seem to change anything as the unread badge is still there. It would be nice to have a way for the user to mark every conversation as read, or a way to archive/delete every conversation are there some APIs to do that or some settings for the inApp messenger?