Hello! I’m new here, so please let me know if I can provide more information and/or ask my question elsewhere.
I’m getting this error when trying to add my test Messenger app to a conversation: “Something went wrong while trying to set up that card, please try again”
The app and Inbox are in the same workspace.
My initialize URL is: https://sandbox.mybasis.com/intercom/initialize/
If you POST to that URL in Postman, I get the canvas JSON object.
How can I debug this further? Anything I’m doing wrong?
Edit: I followed this tutorial and was not able to get the app working (similar error message): https://developers.intercom.com/building-apps/docs/build-your-first-messenger-app