Intercom Android SDK 5.4.1+ does not work properly on NativeScript Android

Hello,

after updating application to Intercom Android SDK 5.4.1 or 5.4.2, custom Intercom messenger is missing Start a conversation section and background styling. No other code changes added. Identity Verification is enabled, but also does not work after disabling it. Attaching screenshots:


Lukas
Turing Solutions

Hey Lukas :wave:

Would you be able to double check which workspace you’re using in the 5.4.1 screenshot? That version has been out for a while now and I haven’t seen any reports of this issue. The styling of the Messenger along with the ability to create a new conversation is based off of your Mobile API Key:

There’s a chance you might be using the key of a test or dev workspace on accident.

We also recently released version 5.5.0 of our Android SDK if you want to update to that :+1: