Intercom launcher moves intermittently

I’ve encountered an intermittent issue where the launcher (which is set to appear on the left side of the web app) will migrate to the right, covering up content.

The issue is intermittent, and I can’t reproduce it consistently. It’s happening on a variety of devices and browsers, but with no apparent pattern. The Intercom settings and the customization for positioning are both set to ‘left’.

Has anyone encountered this? Or better yet, fixed this? :slight_smile:
Suggestions are much appreciated!

Hey Leandra,

Hmm, what is the URL where you are seeing this issue occur?