My company uses a Squarespace site and there’s an article giving the directions for how to get Intercom on Squarespace. Problem is, we followed the exact instructions and nothing is showing up. I’ve inspected the elements on the website’s page, and the Intercom code (an iframe and a div) are showing up there, but nothing actually comes up on the website.
Has anyone encountered a similar issue and/or know how to solve this problem? Even if you haven’t encountered this problem, if anyone has installed Intercom on their Squarespace site and can walk me through the process so I can see if we did anything wrong, that would be greatly appreciated.