Hello, I am trying to retrieve all conversations sorted by updated_at such as using https://api.intercom.io/conversations?page=1&per_page=50&order=desc&sort=updated_at
Most of the items are in order but I notice a couple of conversations per page that clearly don’t belong on the page – as in most of the results will have an updated_at that falls within a 4 hour window, but then a couple of them might be 2 weeks outside of that range, for example.
Is this a known issue and what can I do to ensure that we correctly fetch all of the conversations updated within a given time interval?
We are using version 1.0 of the API. Specific details can be provided in a private message. Thanks.