Hey developers–we’ve got another great update to the Messenger Framework for you!
App completion events will help you understand how your customers are using your app and will add more value to it making it possible for Intercom bots to know when to continue with their flows.
Here are some examples of messenger app completions:
- A calendar scheduler app completes when the end-user schedules a calendar event.
- An email collector app completes when the end-user submits their email address.
- A survey app running in a sheet completes when the end-user submits their final response.
Reporting app completion
Example submit flow response tracking app completion:
Our docs have been updated with everything new.
Please ask questions and feel free to leave feedback about what app events other than
completed you’d like to track on Intercom.