Who here uses Intercom?

Hey everyone! I’m working on an integration for Intercom and I was wondering who here uses Intercom and if you’ve ever used an integration with it.

I’m currently trying to work out a pricing model for my app that I’m working on that analyzes all the messages you send through Intercom and begins building a knowledgebase for you based on conversations you have with customers. We also provide suggestions for you while you are talking with your customer through Intercom.

I’m currently thinking about charging somewhere around $5 to $9 a month per agent. But that seems a little pricey considering how much Intercom is.

Any thoughts or tips you guys might have? Thanks!