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Anyone know of any good way to export a segment with a event filter, and include that event metadata?


Anyone know of any good way to export a segment with a event filter, and include that event metadata?

 

Basically I have filtered a list by the event for "created transaction" and I'm trying to export that list with the metadata for that event (transaction name, transaction date, transaction value).

Gotta be a better way to do this, but I'm not sure what it is. Any ideas?

2 replies

  • New Participant
  • 1 reply
  • August 17, 2021

Hi Indigo,

Did you get any feedback on this request? We're in desperate need of the same functionality!


  • Author
  • New Participant
  • 2 replies
  • August 17, 2021

It doesn't exist at the moment, here's the message I got from support.

 

"So at the moment it's not possible to segment, filter, or message users based on event metadata I'm afraid. However, I will flag that as a feature request for the product team.

That being said, there is a workaround for this use case, but it will require some dev work, and writing custom code on your end, so if you have the resources it's definitely doable.

What you want to do is to set up a webhook that triggers when a certain event fires, and you will have the event meta data in the payload of the webhook, once you parse it on your end, you can then create an admin initiated conversation (essentially a 1:1 manual message via the API) and include the relevant info you got from the webhook in the body of the message!"


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