Skip to main content

Why are my leads exiting my Series?

  • October 23, 2021
  • 1 reply
  • 13 views

Hello 🙂 I would love to help from you.

 

I am a new Intercom user, and I would like to do a simple action:

 

I have a Lead Capture Page, and I want to take those leads to a Series on Intercom.

 

I have already managed, via zapier, to upload the lead data to Intercom.

 

However, in the series, even setting all the correct rules, when it comes time to send the automatic email, it simply says that there is no way with the following message:

 

"Not matched and removed from path""

 

Can someone help me?

1 reply

Eric Fitz
Employee
Forum|alt.badge.img+5
  • Employee
  • 1630 replies
  • October 25, 2021

Hey @jonas s11​, it would be helpful for the community if you could share a screenshot of how your Series is set up, including a screenshot of your entry rules and any audience rules you may have set for the messages in it!


Reply


Cookie policy

We use cookies to enhance and personalize your experience. If you accept you agree to our full cookie policy. Learn more about our cookies.

 
Cookie settings