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Answered

I created a Series that is based on specific dates. What happens for users who enter my series after key dates are passed?


Screen Shot 2021-10-26 at 8.26.18 AMIn this example, if my series sends 5 emails between Oct. 28th and Dec. 15th:

 

  • Email 01 - 10/28
  • Email 02 - 11/02
  • Email 03 - 11/05
  • Email 04 - 12/01
  • Email 05 - 12/15

 

What happens when a user enters the series on Nov. 10th (after the first 3 emails have already been sent)? Will they pass through all the wait periods at the beginning of the Series and receive the first 3 emails (at the same time)?

 

Also, will they begin receiving email 04 and so on?

Best answer by Eric Fitz

Hey @michael m11​, to help our Connectors understand your questions about Series, I'd recommend sharing screenshots of your Series set-up, to help everyone visualise it!

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2 replies

Eric Fitz
Employee
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  • Employee
  • 1630 replies
  • Answer
  • October 26, 2021

Hey @michael m11​, to help our Connectors understand your questions about Series, I'd recommend sharing screenshots of your Series set-up, to help everyone visualise it!


  • Author
  • New Participant
  • 1 reply
  • October 26, 2021

👍


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