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I want to start email series when a tag is added to a user


So, my requirement is that I want to start a series for a user when a tag is added to them. Let’s say I add the tag user-email-not-verified, and they get added to a series (which will walk them through the steps to verify their email) However, I’ve not been able to figure out how to do it yet without using events. Can anyone please help.
 

Best answer by Racheal

Hey @blizzerand Racheal from the support engineer team here👋 

 

Could you just use the tag as your entry rule here?

This way when the user is tagged they enter the Series.

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2 replies

Racheal
Intercom Team
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  • Customer Support Engineer
  • 512 replies
  • Answer
  • June 9, 2023

Hey @blizzerand Racheal from the support engineer team here👋 

 

Could you just use the tag as your entry rule here?

This way when the user is tagged they enter the Series.


  • Author
  • New Participant
  • 1 reply
  • June 9, 2023

So, will this trigger even if a user is added a particular tag later?


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