Skip to main content
Answered

Can we retroactively change a goal and get the reporting?

  • November 22, 2021
  • 1 reply
  • 8 views

Forum|alt.badge.img+1
  • Active User
  • 13 replies

We sent our Black Friday emails where we had a coupon redemption as our goal. Unfortunately there was a typo in the coupon code meaning we don't have any data for those that met the goal. Is there anyway to retroactively fix the typo and see who met the goal and redeemed the coupon?

Best answer by Eric Fitz

Hey @mkt​, it's not possible to retroactively change a goal once a message has gone live. You'd like need to download the message data in a CSV file and manually check how many users who received the message now have this value for the coupon code attribute!

View original
Did this topic help you find an answer to your question?

1 reply

Eric Fitz
Employee
Forum|alt.badge.img+5
  • Employee
  • 1630 replies
  • Answer
  • November 25, 2021

Hey @mkt​, it's not possible to retroactively change a goal once a message has gone live. You'd like need to download the message data in a CSV file and manually check how many users who received the message now have this value for the coupon code attribute!


Reply


Cookie policy

We use cookies to enhance and personalize your experience. If you accept you agree to our full cookie policy. Learn more about our cookies.

 
Cookie settings