Our company did a rebranding and changed their domain and we need to change this domain in Intercom too but I don't find any edit or remove button.
Answered
How can I change or remove my Authenticate domain and put a new one?
Best answer by Milan
Your Intercom will work on any domain unless you specifically stated where you want it to be allowed.
One setting is within Messanger > Keep your Messenger secure where you can list trusted domains and Intercom will work just on them.
The other setting to use a custom domain when sending messages (and thus needs to be authenticated) is under Settings > Outbound > Addresses & domains, where you can add the custom address on your domain to be used for communication and there's domain authentication when you do so.
Reply
Join the Intercom Community 🎉
Already have an account? Login
Login to the community
No account yet? Create an account
Intercom Customers and Employees
Log in with SSOor
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.