Hello,
We are building a custom dashboard integrating our systems and would like to be able to retrieve how many tickets and its category in a specific period. Is it planned to be implemented?
Thanks
Hello,
We are building a custom dashboard integrating our systems and would like to be able to retrieve how many tickets and its category in a specific period. Is it planned to be implemented?
Thanks
Best answer by Vincent Renaudin
Note that you can use tickets/search endpoint since API version 2.10:
https://developers.intercom.com/docs/references/rest-api/api.intercom.io/Tickets/searchTickets/
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