we have created an app, with a webhook directing to our platform, it was working fine, but suddenly somewhere today, the event "conversation.user.created" and "conversation.user.replied" are not sent.
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event "conversation.user.created" stopped being sent
Best answer by Bassam Tantawi
It was a product issue. Support team replied back today with: “Thanks so much for reporting this issue! Our engineers identified and shipped a fix this morning to resolve this issue. Please let me know, however, if you're still seeing issues with webhooks delivering and I'll look into this further for you.”
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