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Is there a way to show/start and hide/end a banner message using the Intercom API ?


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We basically want to automate a certain support related banner messages to our CI/CD pipelines.

 

For example when the new release is being build, we want to be able to programmatically set a banner message (from a list of templated banner messages) that the release is about to happen and once the release is finished and deployed, we want to be able to again programmatically via some api remove that earlier banner message.

 

Thank you.

Best answer by Eric Fitz

Hey @fahd​, we don't currently expose Banners to the Intercom API. As such, there isn't a way yet to programatically set a banner.

 

I'm going to tag in the @Product Wishlist​ group here to record your feature request.

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Eric Fitz
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  • March 24, 2021

Hey @fahd​, we don't currently expose Banners to the Intercom API. As such, there isn't a way yet to programatically set a banner.

 

I'm going to tag in the @Product Wishlist​ group here to record your feature request.


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  • New Participant
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  • March 24, 2021

Thank you Eric.


  • New Participant
  • 1 reply
  • November 28, 2022

Any ETA or update on this @eric f11​ ?


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