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Question

We just updated to the latest version of intercom on iOS in our app, and now all we get trying to log in users is ERROR - [HTTP 409] - Multiple existing users match this email address xxxx@gmail.com - must be more specific using user_id.

  • January 3, 2023
  • 1 reply
  • 59 views

We've added userId to login attributes and also tested this in the examples app always error 409.

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  • Active User
  • 30 replies
  • January 5, 2023

👋 @benjamin s​! This error is indicating that multiple user accounts have that same email address so you need to specify a unique user ID for each user.


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