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In our iOS Swift app, Intercom push notifications do not work on the first launch, but do on future launches


In our first app launch, we need to ask for permission to send notifications. Even when granted, Intercom push notifications do not work for the app until the user relaunches the app.

 

Using Intercom swift package 12.1.0

Using automatic swizzle for enabling intercom push notification handling

Have enabled didRegisterForRemoteNotificationsWithDeviceToken in Application Delegate.

 

Thanks for your help.

Best answer by Aparna

Hey @narath​ ! Can you update to our latest SDK and see how it works? If you still have issues can you share the details of crash logs if any?

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3 replies

  • Employee
  • 328 replies
  • Answer
  • May 5, 2022

Hey @narath​ ! Can you update to our latest SDK and see how it works? If you still have issues can you share the details of crash logs if any?


  • Author
  • New Participant
  • 1 reply
  • May 5, 2022

HI Aparna.

 

Okay - will try updating to 12.2.1 and let you know.

 

There are no crash logs since it is not crashing (unless there are other regular run logs that I can send).

 


  • New Participant
  • 1 reply
  • November 18, 2022

Hi @aparna​ ,

 

I met this issue on latest version​(14.0.0), could you check it.


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