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Answered

Is it possible to integrate Intercom within an app.heartbeat.chat community?

  • December 14, 2021
  • 2 replies
  • 27 views

We are using app.heartbeat.chat to host our Community, but can't figure out how to integrate Intercom into it. Intercom works on the main website (startupstrategycentral.com), but once you click the link to sign in and it takes you to the community portal, Intercom goes away. Help?

Best answer by Milan

@kate l​ do you own app.heartbeat.chat (I'd say no - it's just another service you are using) and can you add Intercom JS there (that might be possible if there is custom code element to be added to the page, or your own Google Tag Manager)?

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2 replies

  • Employee
  • 328 replies
  • December 16, 2021

Hey @kate l​! Have you installed Intercom Messenger in your app.heartbeat.chat?


Milan
Expert User ✨
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  • Top Expert
  • 306 replies
  • Answer
  • December 18, 2021

@kate l​ do you own app.heartbeat.chat (I'd say no - it's just another service you are using) and can you add Intercom JS there (that might be possible if there is custom code element to be added to the page, or your own Google Tag Manager)?


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