Has anyone found a way to bulk create Salesforce cases from already closed conversations? I have 7 years of conversation data that I want to log to cases so it can reflect in our customer health dashboards.
Answered
Is it possible to bulk create Salesforce cases?
Best answer by Racheal
Hey @scott d Racheal from the support engineer team here👋
At the moment it isn't possible to bulk send Salesforce cases from closed conversations. Definitely a great request for the @Product Wishlist!
+5- Customer Support Engineer
- 512 replies
- Answer
Hey @scott d Racheal from the support engineer team here👋
At the moment it isn't possible to bulk send Salesforce cases from closed conversations. Definitely a great request for the @Product Wishlist!
Reply
Rich Text Editor, editor1
Editor toolbars
Press ALT 0 for help
Most helpful members this week
Join the Intercom Community 🎉
Already have an account? Login
Login to the community
No account yet? Create an account
Intercom Customers and Employees
Log in with SSOor
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.