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Has anyone had success with a 3rd party integration to push SMS updates (instead of email) to Intercom contacts? We run an appointment-based service and our customers respond better to texting.

  • April 11, 2021
  • 1 reply
  • 11 views

Has anyone had success with a 3rd party integration to push SMS updates (instead of email) to Intercom contacts? We run an appointment-based service and our customers respond better to texting. Trying to keep the communication inside Intercom.

1 reply

  • New Participant
  • 1 reply
  • April 16, 2021

You could use Zapier to connect Intercom to Zapier's built-in SMS service.


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