I'd really love to have more formatting options for our company's support articles. Being able to change font color, underline, indent, highlight, adjust font size - more robust bullet and automatic numbering options - adding text boxes and being able to adjust the background color. These are all things that would improve the readability of our articles.
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Hi, how can I submit feedback to you about Intercom's support articles and formatting limitations?
Best answer by Oseas
Hey @loren d! Oséas here from the Customer Support Specialist team 🕵️
These are all really popular feature requests we have on our @Product Wishlist so I'll go ahead and mark them as a +1 for you. The product team reviews all feature requests we get and we spend a lot of time researching and working on new features. Thank you very much for sharing feedback with us.
I can't make any promises on if/when it will be released, but I'll keep my fingers crossed 🤞
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