Skip to main content
Answered

When an owner is assigned to a contact, can I trigger an outbound Custom Bot with the owner as sender?


When an owner is assigned to a contact, can I trigger an outbound Custom Bot with the owner as sender?

Best answer by Aparna

Hey @dave s12​ This is not possible at the moment. The identity of the bot is set on the bot settings page. You can change it from there https://share.getcloudapp.com/WnuqDvb1. But I don't think this would be an ideal solution.

View original
Did this topic help you find an answer to your question?

2 replies

  • Employee
  • 328 replies
  • Answer
  • February 1, 2022

Hey @dave s12​ This is not possible at the moment. The identity of the bot is set on the bot settings page. You can change it from there https://share.getcloudapp.com/WnuqDvb1. But I don't think this would be an ideal solution.


  • Author
  • New Participant
  • 1 reply
  • February 1, 2022

Thanks. Can I setup multiple bots, each one for a different owner?


Reply


Cookie policy

We use cookies to enhance and personalize your experience. If you accept you agree to our full cookie policy. Learn more about our cookies.

 
Cookie settings