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Switching between support, conversation, and marketing products

  • January 20, 2022
  • 1 reply
  • 12 views

Hi, I am curious lets say you have a "seat" who has access to all of intercom's products (E.g., marketing, support, and customer engagement). How would he or she switch between these in the hub?

Best answer by Eric Fitz

Hey @theo b12​, you can navigate between our different products within your Intercom workspace by clicking on their respective icons in the left hand navigational column. There's no need to activate a particular "seat" for this!

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Eric Fitz
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  • January 21, 2022

Hey @theo b12​, you can navigate between our different products within your Intercom workspace by clicking on their respective icons in the left hand navigational column. There's no need to activate a particular "seat" for this!


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