How can I set up an auto message to a user who hasn't KYC'ed on my platform yet?
Set up auto message to users haven't KYC'ed yet
Best answer by Nathan Sudds
How do you currently track if the KYC is completed? If you have the Intercom code already installed on your site then you could add an attribute to track or you can use something like Zapier or Make to pass that data to Intercom when it happens via whatever method you are using i.e. Typeform, custom api webhook, etc.
More info on targeting or triggering based on events and rules etc.
Hope this helps
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