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Answered

Can you add tags to reply buttons in a custom bot?


  • Connector
  • 8 replies

Hi team,

We're using a custom bot to understand more about the type of content our clients would like to receive. We'd like to be able to assign tags to users based on which reply buttons they select (there are a series of 3 paths), is this possible?

Best answer by Roy

Hello @anya​ 👋, If I get you correctly, you want to tag users based on which reply button they selected?

 

In this case, you should set-up the following settings:

https://youtu.be/zpDJT9XtqOM

 

I hope this will be helpful

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2 replies

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  • Expert User
  • 1152 replies
  • Answer
  • March 19, 2021

Hello @anya​ 👋, If I get you correctly, you want to tag users based on which reply button they selected?

 

In this case, you should set-up the following settings:

https://youtu.be/zpDJT9XtqOM

 

I hope this will be helpful


  • Author
  • Connector
  • 8 replies
  • March 23, 2021

Amazing thank you!


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