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Answered

Anyone else noticing recent page views data missing ?

  • September 17, 2020
  • 8 replies
  • 53 views

Over the last couple of weeks, some of my teams are reporting that the Recent Page Views data is missing from certain leads and visitors These all seem to be from visitors using Chrome... wondering if anyone else has noticed this, and wether its a new update to Chrome that prevents tracking ?

Best answer by Sam S12

Upon further investigation, it's also happening with Safari users. I couldn't track down any trends or patterns. I've sent an inquiry to Intercom. I'll follow up here with what I find out.

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8 replies

  • New Participant
  • 2 replies
  • September 21, 2020

Our team is also experiencing the same issue. I hadn't tracked it down to Chrome users, so thanks for the info.


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  • Expert User
  • 1152 replies
  • September 21, 2020

Hi @jamie m12​ , I just checked and don't have such an issue.

 

 


  • New Participant
  • 4 replies
  • September 21, 2020

Yes, indeed. Stopped about 6 days ago for us (e.g. 9/15 or 9/16).


  • Author
  • Active User
  • 17 replies
  • September 22, 2020

Thanks @burke​ are you noticing it with just chrome ? or other browsers also ?

 


  • New Participant
  • 2 replies
  • Answer
  • September 22, 2020

Upon further investigation, it's also happening with Safari users. I couldn't track down any trends or patterns. I've sent an inquiry to Intercom. I'll follow up here with what I find out.


  • New Participant
  • 4 replies
  • September 22, 2020

Safari as well. I just started seeing "recent page views" populate again in the last two days. Watching it to see if it's fixed or just temporarily working.


  • New Participant
  • 1 reply
  • September 23, 2020

Yes, I have noticed it on Safari


  • New Participant
  • 1 reply
  • January 30, 2024

after I read this I think I need this for the development of my website apriltoto maybe in the future I have to learn a lot more about what intercom is, thank you all friends.


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