Skip to main content
Answered

When forwarding support emails from a group email address, is there a way to remove formatting on images/signatures so that this is easy to read?

  • February 21, 2022
  • 1 reply
  • 35 views

Even if the message itself is only a couple of words long, the email signature and other embedded links significantly expand out the email. Is there a rich-text view which makes these images viewable, or a plain text view which strips these out entirely so that we can focus on the content in the message?

Best answer by Eric Fitz

Hey @nina h​, our Inbox isn't really optimised to view HTML, which is why you're seeing this long string of text. There's currently no way to switch to a rich text or plain text view. I'd be happy to log this as a feature request for you via our @Product Wishlist​ group.

View original
Did this topic help you find an answer to your question?

1 reply

Eric Fitz
Employee
Forum|alt.badge.img+5
  • Employee
  • 1630 replies
  • Answer
  • February 25, 2022

Hey @nina h​, our Inbox isn't really optimised to view HTML, which is why you're seeing this long string of text. There's currently no way to switch to a rich text or plain text view. I'd be happy to log this as a feature request for you via our @Product Wishlist​ group.


Cookie policy

We use cookies to enhance and personalize your experience. If you accept you agree to our full cookie policy. Learn more about our cookies.

 
Cookie settings