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Hello all!

  • September 10, 2020
  • 3 replies
  • 8 views

  • New Participant
  • 3 replies

Hello all!

I'm very happy to be here :)

 

I'm a Customer Engagement Manager at Cloudinary, and our entire engagement process based on Intercom.

 

We also developed set of tools to help us work better with Intercom-

 

  • Data Connector - This tool allow anyone to tag users, or add events and attributes easily based on our entire data warehouse so we can create a camping or a message based on this data.
  • CMS integration - Two way sync between our CMS and managed communication system with Intercom.

Because I'm also a software engineer I'm enjoying both worlds! Engineering and Engagement.

 

Looking forward to connecting and learning more about Intercom and it's been used on other companies.

 

3 replies

  • 0 replies
  • September 10, 2020

Welcome to Interconnected @yakir​! Its sounds like you'll have a wealth of knowledge to share here, both from a dev and engagement point of view. I'm really excited you've joined.

 

And now, a GIF please...

I'mWaiting


  • Author
  • New Participant
  • 3 replies
  • September 10, 2020

Thank you @Kate Sugrue​ !

I thought I can gently ignore 🙈 the GIF issue but you caught me 🙂

I will add one 👌


Eric Fitz
Employee
Forum|alt.badge.img+5
  • Employee
  • 1630 replies
  • September 10, 2020

Welcome to Interconnected, @yakir​! Very excited to have a software engineer join us 🙌 tech-y knowledge is always welcome!


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