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Hello everyone,


Hello everyone,

 

My name is Karin the daughter half of a mother-daughter skincare company called Lanolia.

We specialise in helping people with skin conditions and chronic skin issues using natural ingredients.

Lanolia.com

Instagram.com/lanoliaskincare

 

I (Karin) do all the customer research & customer service, sales, marketing and social / email engagement, (jack of all online-trades). While my mother (Shirley) does all of the product development, production & fulfilment.

 

I use intercom for lead generation, email engagement/marketing, customer service and logistics notifications.

I love series, and integrating my Shopify with intercom as much as possible. I have about 15 active Zapier automations connecting the two together.

 

As you can see, I love automating tasks, and creating great systems to make me more effective in this two-woman show.

 

I love to help other women who are validating or launching their business, as I worked as a startup program manager for 7 years before switching to entrepreneurship myself.

 

Cheers,

Karin

4 replies

Eric Fitz
Employee
Forum|alt.badge.img+5
  • Employee
  • 1630 replies
  • April 28, 2021

Hey @user1079​, welcome to Interconnected! I'm Eric, the community manager - you'll likely see a lot of me around here 😁

 

Firstly, let me say that I love the story of Lanolia! Well done to you and your mother on your entrepreneurship.

 

Secondly, I'm fully behind your mission to help other women validate or launch their businesses, and I have no doubt that you'll be an invaluable asset to our community here.

 

We get lots of questions about Series, automation and integrations, too, so let me know if I can do anything to help you share your knowledge here with your fellow Connectors!


  • Author
  • New Participant
  • 4 replies
  • April 28, 2021

Hi Eric 🙋‍♀️

 

Thank you for your warm welcome.

 

I’ll try to share my knowledge as much as I can.

 

I’ve already started asking some questions so I’ll try to contribute back too.

 

cheers,

Karin


Eric Fitz
Employee
Forum|alt.badge.img+5
  • Employee
  • 1630 replies
  • April 28, 2021

We love questions, too! 😄 Happy to do whatever I can to help you make the most of this space 🙌


  • Author
  • New Participant
  • 4 replies
  • April 28, 2021

Thanks Erik, my question is over in the Q&A section. As I use series for my orders & deliveries, I want people to re-enter the same series repeatedly. Does that work?


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