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Hello from Melbourne, Australia! I'm Merrin, the product marketing manager from BugHerd.

  • September 21, 2020
  • 5 replies
  • 0 views

Hello from Melbourne, Australia! I'm Merrin, the product marketing manager from BugHerd.

 

Relatively new to Intercom, but loving using it to guide new customers through onboarding and helping existing customers find new features and benefits.

 

Looking forward to learning more about how others are getting the most out of Intercom. 👋

5 replies

Brent
Super User ✨
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  • Super User ✨
  • 257 replies
  • September 21, 2020

Welcome to Interconnected @user285​ 

party

I'm based in Melbourne too! Working out of the home office in Richmond. Great to see more Aussie companies joining! Love the 60 second vid on your site. Looks like a great product!


  • Author
  • New Participant
  • 2 replies
  • September 21, 2020

Thanks @brent w​ 

Yep, working out of the spare room out west for me.

 

Cheers - we're pretty happy with the product too, but y'know, it can always be better! 😀

 

Totally forgot to share a favourite gif tooWorking_hard


  • 0 replies
  • September 21, 2020

Welcome to Interconnected @user285​ 👋 Onboarding new users is something close to my heart so let me know I can't wait to see what tips and tricks you uncover 😊

 

And I totally agree that the product can always be better so make sure to get any ideas you have in the Product Wishlist group another member has already started


Eric Fitz
Employee
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  • Employee
  • 1630 replies
  • September 21, 2020

Hey @user285​, welcome to the community! I can't wait for you to dive in and start asking questions - there are some great discussions happening in our Q&A section already! And, if you don't see what you're looking for, why not kick off a thread of your own?


  • Author
  • New Participant
  • 2 replies
  • September 22, 2020

Thanks @Kate Sugrue​ for the welcome!

 

Oh, I was meaning BugHerd when referring to the product being better - but will definitely let you know how we go with the onboarding journey! 😊


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