Skip to main content

HELLOOOOO Intercom Family! 🥳🎉 (sorry for yelling)


Spencer S

HELLOOOOO Intercom Family! 🥳🎉 (sorry for yelling)

 

I am excited to be here! My name is Spencer and I run a software company called Median. We build screen-sharing software for support teams. We use a technique called cobrowsing which is basically like installing Zoom on your website. Our software shows you a list of all the visitors on your site and if you wish, you can click on a user and screen share with them. No downloads, installs or invites necessary.

 

We are excited because we just released our app called CoBrowsing for Intercom that lets you start a screen share with anyone you are chatting with.

 

Our value prop is, reduce ticket times up to 80% with screen share enabled chat!

 

Would LOVE to hear your thoughts on the value prop BTW.

 

Anyways, our goal is to get 5 new users so we can work with the Intercom partnership team.

If you would like a free demo account please email our team at Intercom@hellomedian.com.

 

Here is a demo video I recorded if you are interested. (https://youtu.be/Q-VRAmlUo9M

 

Thanks in advance for any feed back and I look forward to connecting with everyone!!!

giphy

6 replies

Brent
Super User ✨
Forum|alt.badge.img+4
  • Super User ✨
  • 257 replies
  • June 16, 2021

Hey @spencer s​ 

Welcome to the Interconnected forums! Your software looks great. We could possibly find it very useful as we grow. Where we really struggle is seeing what's on the iPad screen when the customer is in the iOS app, but i've never found a good tool for that. I'll email the team to check it out.

party


Eric Fitz
Employee
Forum|alt.badge.img+5
  • Employee
  • 1630 replies
  • June 16, 2021

Dang, now that's an entrance! Welcome to the community, @spencer s!

 

I'm Eric, the community manager - you'll see a lot of me around here 😄 ​

 

Let me know if I do anything to help you make the most of the forum!


Spencer S
  • Author
  • New Participant
  • 3 replies
  • June 16, 2021

Hey @brent w​, we would love to learn more about your software. Thanks for the interest!!

 

Sounds like we will be in touch via email. Talk soon!

 

PS: I am 100% stealing that Gif! haha


Spencer S
  • Author
  • New Participant
  • 3 replies
  • June 16, 2021

Hahaha thanks @eric f11 (Intercom Employee)​!!! We are excited to be here!

 

Question for yah bud, is there a Slack channel version of this?

 

I love the concept.


Eric Fitz
Employee
Forum|alt.badge.img+5
  • Employee
  • 1630 replies
  • June 16, 2021

No Slack version, didn't want to dilute the focus! This forum is the one and only 😄


Spencer S
  • Author
  • New Participant
  • 3 replies
  • June 16, 2021

Awesome! Just wanted to make sure I wasn't missing out on a side party 😁


Cookie policy

We use cookies to enhance and personalize your experience. If you accept you agree to our full cookie policy. Learn more about our cookies.

 
Cookie settings