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Hey Team!


Hey Team!

 

As a Customer Success Manager Intercom is something I use almost every day, and pretty sure I still don't know how to best use it!

 

I'm with a small start-up called Flick and we're an Instagram tool (think hashtag optimization, scheduling and all that jazz!)

 

I'm here to learn from others, having only been in this field for a year I've still got lots to learn!

 

We've just implemented webhooks into our onboarding series' to gain more insights into email sequence performance (we gather the data in amplitude to make decisions based on how these emails are affecting our key value metrics)

 

Sometimes it feels I do more running than walking when it comes to using Intercom!

2 replies

Brent
Super User ✨
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  • Super User ✨
  • 257 replies
  • June 16, 2021

partyWelcome to Interconnected @josh l11​ ! Catch you on the boards.

 


Eric Fitz
Employee
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  • Employee
  • 1630 replies
  • June 17, 2021

Hey @josh l11​, welcome to Interconnected! I'm Eric, the community manager - you'll see a lot of me around here 😄

 

I hear you on the "running vs. walking" thing - that's how I felt with Salesforce Community Cloud (the platform on which we host Interconncted) when I started this role 😂

 

Our Connectors are a helpful bunch, so make sure to ask plenty of questions and they'll be sure to give you the best advice!


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