Skip to main content

Hi everyone 👋

  • September 14, 2020
  • 3 replies
  • 8 views

  • Connector
  • 5 replies

Hi everyone 👋

 

I'm Olaf, one of the founders of Soon, a workforce management software for customer support teams. We've been using Intercom since our launch about 2.5 years ago. Most of our users are contact centers who are part larger corporations, where they often focus more on phone support as the predominant channel.

 

We're excited about interconnected! I hope to connect with more teams like ourselves who use Intercom as their main support channel. Very interested in how everyone here operates their customer service. I also aim to contribute to scheduling related topics when possible 😃

 

Most-used GIF might be:

giphy-9

3 replies

  • 0 replies
  • September 14, 2020

Welcome to Interconnected @olaf​ 👋 We're so glad you could join us! We're really excited about helping you connect with other folks who use Intercom to support their customers. Let us know how we could make this as easy as possible for you 😊


  • Author
  • Connector
  • 5 replies
  • September 14, 2020

Thanks Kate! I noticed the groups have different Access Types, if there are also non-Public groups that might be relevant for me, please let me know how to join them 😀


Eric Fitz
Employee
Forum|alt.badge.img+5
  • Employee
  • 1630 replies
  • September 15, 2020

Hey @olaf​, welcome to the community! Thanks so much for sharing your success story with us, too 😁 love that you've identified yourself as a scheduling whizz as well!


Reply


Cookie policy

We use cookies to enhance and personalize your experience. If you accept you agree to our full cookie policy. Learn more about our cookies.

 
Cookie settings