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Namaste, Everyone!


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Namaste, Everyone!

I spearhead our company's engagement leg and we're using Intercom for User Engagement and Education and as well as Customer Support.

I've implemented Intercom in 2 different companies in the last 4 years and it's wonderful to see some of my feature requests and enhancements coming to life over the years. Product Tours, Private Help Center and Task Bots are heavily relied-upon assets we use today. App integrations work really well for us too!

 

I hope to learn tips & tricks to use Intercom optimally, and learn from the success stories of others using Intercom.

 

One of my most used GIFs these days is this one that I use for small wins in work & in life! 😎

2 replies

  • 0 replies
  • September 10, 2020

Welcome to Interconnected @sushana​, and Namaste 🙏 I'm so glad you could join us, and with such a range of experience!

 

We're looking for someone brave to kick off the 'Success Stories' group and it sounds like you might have some stories to tell 😉


Eric Fitz
Employee
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  • Employee
  • 1630 replies
  • September 11, 2020

Welcome to Interconnected, @sushana​! Product Tours experience is currently worth its weight in gold in Interconnected - there are a lot of questions popping up in our Q&A about Tours!


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