I need the bot to ask some questions before assigning a whatsapp conversation to a real agent.
Answered
have custom bot respone whatsapp conversation
Best answer by Shauna
Hey @user1954 👋🏼
Shauna here from Intercom Support!
Currently WhatsApp use with Custom Bots, Resolution Bot and Outbound is not supported - it's not possible to set up. This would be a feature request 🚀
I will flag this with the product team for you - Please provide any additional feedback or share any other context you may have in regards to your use case here and I can pass it along
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