Hoi Hoi! I'm Lorenzo, developer at an international content marketplace serving 3M+ users worldwide from our base in Amsterdam
We recently integrated Intercom and Fin to better serve our global customer base, and I'd love to share our experience and learn from fellow community members. Some key insights we've gained over the last 8 months around Multi-language, Workflows and building your own Fin database.
Happy to answer any questions about scaling customer support for international audiences or discuss specific Intercom/Fin implementation challenges you might be facing!