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Hey All - Craig from SiteMinder, who provide solutions for Hoteliers - HQ out of Sydney but in various places across the globe.


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  • Super User ✨
  • 83 replies

Hey All - Craig from SiteMinder, who provide solutions for Hoteliers - HQ out of Sydney but in various places across the globe. I look after Customer Operations + Transformation globally.

 

We have been using Intercom (poorly) for quite awhile (4-5 years) and more recently embarked on a new design, a single instance and using Intercom at an Enterprise level for about 7-8 months.

 

We have been pushing Intercom to the point of breaking for a while and looking to do more across the whole customer journey and to that end, keen to engage with y'all on how it all does or does not work!.

 

3 replies

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  • Author
  • Super User ✨
  • 83 replies
  • July 7, 2020

Forgot to add, favourite GIF is anything with a single tear when I always find out from the support team that the thing I want to do or need.. is a new feature request 😂


  • 0 replies
  • July 7, 2020

Welcome to Interconnected Titho 🙌 We love hearing that people are pushing the boundaries of what Intercom can do and it sounds like you'll be an immense help to others who are following the same path. I'll be super interested to see how Interconnected can help you do even more!

 

Also...

 

dontcry


Eric Fitz
Employee
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  • Employee
  • 1630 replies
  • July 7, 2020

Welcome to Interconnected, Craig! Delighted to have you with us for this closed beta, and chuffed to see you diving in and asking some really thought-provoking questions already!


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