When I use the “admin” identity to call the api [/conversations/{id}/reply], the wrong response result is always returned to me: 404 Resource Not Found. But when I call it as “user”, it works fine.

Hi@Rui Zhang! Ebenezer here from Engineering Support👋.Could you double check that you have the right admin ID and that you are also changing the type to “admin”.From your other post I see that the admin ID maybe wrong, it should be around 7 digits.