Hi, Is there an option to merge tickets? I have two different tickets that are basically on the same issue and I wanted to merge both of them into one.

Hi @zvia, @rob d, @sofian, @dean g, @user2491, @user89, @luke j, @user634, @user610, @user1061, @adam w11, @user2540- according to the latest feedback, that's not on the roadmap for this year but we're exploring it next year.We have shared your feedback with the Product team, so they are all aware that this is a long-requested feature and will do their best to have this implemented ASAP 👍

Looks like it’s been close to two years of customers requesting this basicfeature, any roadmap for this yet? It’s one of the most highly requested features blocking a ton of your customers.

Can I merge conversations?

Can I merge conversations? | Community

Join the Intercom Community 🎉

Intercom Customers and Employees

Login to the community

Intercom Customers and Employees

Scanning file for viruses.

This file cannot be downloaded