In console I am getting errors: [{code: "client_error", message: "Unknown server error"}] request_id: "000345fhkb1vhl6q4p8g" type: "error.list"This happens also to the internal intercom conversations

Hi all 👋 Weexperiencedan outage earlier today that preventedour customers (including ourselves for a time) from replying to conversations, re-assigning conversations and closing conversations, among other thingsOur engineers have shipped a fix for this and you should now be able to reply to, assign and create new conversations without issue. You can keep an eye on ourStatus Pagefor updates on this.Apologies for any inconvenience caused by this outage - if you wrote to us via the Messenger we will be in touch with you ASAP 🙏

Their server status says it’s down, but that’s not very helpful for any of us. I assume no one has actually managed to talk to a human or get any reassurance or eta?As a support platform, once again their support is seriously lacking...

Getting 500 error when sending a reply

Getting 500 error when sending a reply | Community

Join the Intercom Community 🎉

Intercom Customers and Employees

Login to the community

Intercom Customers and Employees

Scanning file for viruses.

This file cannot be downloaded