I need help

Question

Hello everything is fine?I'm not able to activate the news center on the icon along with the messages and help.I made the settings according to the article (https://www.intercom.com/help/en/articles/6362267-getting-started-with-news#h_00b6f162d7) but it is not available.Is this functionality linked to another within the tool? Well, we won't be using the massager for now.Please, I await your guidance.Thank you very much!Adriana

aykut.aydin · Accepted Answer

Hey @Adriana SgarabottoTo be able to troubleshoot this issue, we will need to take a look at your workspace. That’s why I will now forward your question to our Support team. You will receive a reply from them via email. They will also let you know if there is any additional details needed from your end.Many thanks! :)

Join the Intercom Community 🎉

Intercom Customers and Employees

Login to the community

Intercom Customers and Employees

Scanning file for viruses.

This file cannot be downloaded