Is there a way to limit the number of times a conversation can snoozed? | Community
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Is there a way to limit the number of times a conversation can snoozed?

  • February 25, 2022
  • 1 reply
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U

And also if I want to restrict the amount of time a conversation can be snoozed? Is there any ready settings available to do this or any customization can be done to achieve this.

Best answer by Aparna

Hey @user718​ ! Currently, it is not possible to restrict the amount of time a conversation can be snoozed. Maybe you can use API to reopen the conversation after a certain period. This needs to be done programmatically on your end by running some sort of script.

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  • AparnaEmployee
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  • February 28, 2022

Hey @user718​ ! Currently, it is not possible to restrict the amount of time a conversation can be snoozed. Maybe you can use API to reopen the conversation after a certain period. This needs to be done programmatically on your end by running some sort of script.

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