I am wondering why this error would occur for different users attempting to send messages via Intercom Chat to different customers. Trying to find out some troubleshooting steps for our end-users getting this error when messaging customers.
Answered
Several Users experience "There was a problem starting this conversation, please try again"
Best answer by mateusz.leszkiewicz
Hi Christopher, It’s Mat from the Support Engineering Team 😀
There might be several reasons behind that error, Can you please reach out to us via Messenger in your workspace and we will investigate this for you?
+7- Intercom Team
- Answer
Hi Christopher, It’s Mat from the Support Engineering Team 😀
There might be several reasons behind that error, Can you please reach out to us via Messenger in your workspace and we will investigate this for you?
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