I am wondering why this error would occur for different users attempting to send messages via Intercom Chat to different customers. Trying to find out some troubleshooting steps for our end-users getting this error when messaging customers.

Hi Christopher,It’s Mat from the Support Engineering Team 😀There might be several reasons behind that error, Can you please reach out to us via Messenger in your workspace and we will investigate this for you?

Several Users experience "There was a problem starting this conversation, please try again"

Several Users experience "There was a problem starting this conversation, please try again" | Community

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