When forwarding support emails from a group email address, is there a way to remove formatting on images/signatures so that this is easy to read? | Community
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When forwarding support emails from a group email address, is there a way to remove formatting on images/signatures so that this is easy to read?

  • February 21, 2022
  • 1 reply
  • 44 views

Even if the message itself is only a couple of words long, the email signature and other embedded links significantly expand out the email. Is there a rich-text view which makes these images viewable, or a plain text view which strips these out entirely so that we can focus on the content in the message?

Best answer by Eric Fitz

Hey @nina h​, our Inbox isn't really optimised to view HTML, which is why you're seeing this long string of text. There's currently no way to switch to a rich text or plain text view. I'd be happy to log this as a feature request for you via our @Product Wishlist​ group.

1 reply

Eric Fitz
Employee
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  • Employee
  • Answer
  • February 25, 2022

Hey @nina h​, our Inbox isn't really optimised to view HTML, which is why you're seeing this long string of text. There's currently no way to switch to a rich text or plain text view. I'd be happy to log this as a feature request for you via our @Product Wishlist​ group.