Hi everyone,
I'm trying to implement authentication for the Help Center and ticket portal using JWT, but I'm having trouble finding documentation about what happens after generating the JWT.
I already have the JWT generated on my backend, but I can't find clear docs explaining:
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How to use that JWT to actually log the user into the Help Center
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How to authenticate them for the ticket/request portal
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Whether there's a specific endpoint, redirect flow, or client-side method required after obtaining the JWT
I also tried following the approach discussed in this community thread, but I couldn't get it to work in my implementation:
https://community.intercom.com/settings-security-permissions-22/dynamic-help-center-login-link-11313?tid=11313&fid=22
Most documentation I found explains how to generate the JWT, but not how to complete the login flow with it.
Does anyone have:
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Documentation
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Example implementations
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Articles or guides
I tried this
on how to finish the login process once the JWT is created?
Thanks!